Customer Service & Ordering
Contacting is easy.
You can email us 24 hours a day at 

We can be reached on our Toll-Free line at
from 9am to 5pm  Eastern Standard Time.

If you would like to order by Money Order, please contact our office for instructions.

International customers please call:

Five Leaf Pet Pharmacy Fulfillment Center
7500 Empire Drive
Florence, KY

To reach our Returns Dept. please dial:
1-866-610-6004 or 1-705-835-2500
10am to 5pm Mon-Fri Eastern Standard Time

Email your questions about returns to:

Company Information

Five Leaf Pet Pharmacy is a well-established, internationally recognized company and brand. Five Leaf Pet Pharmacy is not a fly-by-night operation trying to sell the latest fad product. It is a privately owned company that has been managed by the same owner since it's inception, over 7 years ago. Our specialty has always been helping people restore their canine companions health and we have been serving satisfied and loyal customers in over 50 countries for over 7 years. During this time, the Canine Heart Health and Canine Kidney Health Programs have become the number one selling natural healing programs for companion animals in the world for one reason only – they work!

Privacy Policy

No selling, renting or revealing your personal information

At we protect your privacy as if it were our own. We NEVER sell, trade, rent, or reveal your personal information to others. Contact information from all forms (including name, address, email address, payment info, etc.) is used to process and deliver orders and mail information about our company to our customers. At no time will we share any of this information with any other person or company. Any financial information our customers submit, such as credit card number and expiration date, is used only to charge the customer for products and services they are purchasing. We use a state-of-the-art order processing system that keeps credit card information on file in a secure, encrypted form. This speeds up processing of repeat orders, while keeping the information hidden from everyone except the involved financial institution and our secure gateway, Internet Secure. When placing an online order, your credit card number is not visible to order processing personnel. Same is true for telephone orders after your order is placed and processed. Your credit card number is encrypted in our secure database at all times.

No Spam

We do not use, nor do we condone the use of unsolicited bulk email. We do email our customers with order confirmations, and periodically information about product specials and follow-ups to ensure you are satisfied with your purchase. If you do not wish to receive any email from us at all, simply notify us and we will not send you any correspondence.


All testimonials and personal stories quoted on this site are 100% authentic and third-party verified. They have been submitted by actual Five Leaf Pet Pharmacy customers. Emails, letters and pictures are used with permission.

On a routine visit to the veterinarian, my wife and I discovered that our beloved lab mix Winnie had elevated BUN and Creatinine levels. Our vet recommended a canine internal medicine specialist. My lovely wife returned from the specialist in tears, as she had been informed that Winnie was in complete kidney failure and likely had less than 6 months to live. The internal medicine specialist said that Winnie had lost function of one kidney and the other’s ability to operate up to her body’s needs was quickly deteriorating....  In a frantic couple of days, we researched possible solutions. Everything seemed both incredibly invasive for Winnie, and upon discovering the Five Leaf Pharmacy website, we were very intrigued, although somewhat skeptical of the therapy program that was laid out. Maintaining a cautious attitude, we purchased our first kit and scheduled an appointment with the internal medicine specialist that would follow the first cycle....  The fear, the doubts, and the questions all went away after Winnie’s first trip back to the specialist following her first cycle of the program. Her BUN plummeted back into the normal range, down from the mid 80s to the 23, and her Creatinine decreased to 2.1, down from 2.7!!! We immediately ordered another cycle to keep the Creatinine falling, and it did! The BUN remained constant and the Creatinine fell to a lowly 1.4! Winnie was BACK!!!!...* read more >>

August 23, 2007
I have just received my lab results for my golden retriever, Brandy. It has been 3 weeks since we began the program of the food and herbal treatments recommended by the Five Leaf Pet Pharmacy. I must say I never thought I would make it 3 weeks! It was my last chance to treat Brandy for her kidney disease. I was willing to dedicate the 3 weeks required, at sometimes wondering if perhaps I was just looking for a remedy that would help, any remedy, when I came upon I was doubtful, I was skeptic. I was desperate. I called. Skye was the person I spoke with. I decided to "go for it"  So............ here are the results......... Brandy's Bun is 22- normal, Brandy's Creatinine is 0.8- normal, Brandy's Phosphorus is 4.4- normal, Skye said to dance for joy! I was still skeptical when she said celebrate! Her tests are great! You have your dog back!!! It was hard for me to believe, but, I am so, so, greatful. thank you, thank you, thank you. Marcia Martin and of course Brandy.

Marcia Martin*
Massachusetts , USA

*Testimonial results not typical; your results may vary.